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Questions.
Answers.

Not finding the answer? Please contact
our Sales Team and we will be in touch.
What products does Lune offer?

We offer:
1. Transaction Enrichment API
2. Personal Finance Engagement (PFE) SDK & Smart Nudging  Engine, &
3. Lune Insights Dashboard

All designed for rapid integration and measurable growth impact.

Is Lune a PFM Company

While we offer white-label PFM tools, Lune is a full-stack B2B platform focused on transforming financial data into insight-driven products, engagement, and monetization.

How does Lune help with data enrichment?

Lune transforms raw transaction data into structured, contextual intelligence—classifying each transaction with accurate merchant names, logos, categories, subcategories, and CO₂ estimates. This standardized data serves as the essential foundation for downstream AI use cases, from behavioral modeling to predictive analytics and autonomous decision-making.

Who is Lune for?

Primarily, we serve banks, fintechs, digital wallets, and open banking providers. But any company seeking to unlock value from transaction data can benefit.

How does Lune add value to my institution?

Lune enables hyper-personalized customer experiences, unlocks new revenue through intelligent cross-sell and upsell strategies, improves operational efficiency, and enhances digital engagement—all using data your institution already holds. By delivering high-quality, structured data, Lune establishes the groundwork needed to support scalable, real-time AI-driven applications across the organization.

How accurate is the enrichment?

Lune delivers enrichment with over 99% accuracy, powered by proprietary data models, region-specific datasets, and a continuous feedback mechanism. Our system regularly updates merchant information to reflect local nuances, ensuring data remains both precise and contextually relevant.

Is Lune compliant with data privacy and security standards?

Yes. We are ISO 27001 certified and comply with SAMA cybersecurity and data residency frameworks (OCI Jeddah/Riyadh). We use IP whitelisting and advanced endpoint protection.

Can Lune integrate with my core systems?

Absolutely, our REST APIs are designed for easy integration on top of your existing tech stack, with minimal reliance on engineering resources.

How long does integration take?

Typical go-live timelines:
1. Cloud SaaS: 3–4 months
2. Private Cloud: 4–5 months
3. On-Premise: 6–8 months

Can I get a product demo?

Yes, please reach out to our team and we’ll schedule a tailored demo based on your use case.

What’s your pricing model?

Pricing is customized based on scale, usage, and deployment type. Please contact our sales team to get a proposal that fits your needs.

Can we manually categorize our transactions?

No, we currently do not support manual categorization to preserve data integrity and prevent potential misuse. Our data models handle categorization with high precision, eliminating the need for manual input.

What if a transaction is categorized incorrectly?

In rare cases where misclassification occurs, every transaction includes a built-in feedback mechanism. Clients can flag errors, and our system adapts and updates in near real time.

What documentation is required from our side?

We only need information on the relevant data structure required for integration

Will this affect our original transaction data? Will transactions be duplicated?

No. Lune does not store or modify your original transaction data.
You simply send a copy of your data via secure channels, and we return enriched results—preserving your original records and avoiding duplication.

Can we enrich historical data?

Yes. You can enrich both current and historical transactions—as long as the data meets our required input format and structure.

How quickly can new or missing merchants be added?

Our systems update daily to reflect new merchants, businesses, and regional data—ensuring our enrichment is always up to date.

What’s your pricing model?

Pricing is customized based on scale, usage, and deployment type. Contact our sales team to get a proposal that fits your needs.